Leads and Leverage

helping entrepreneurs double their email open rates

  • Home
  • Testimonials
  • Community
  • Blog

by Christina Ethridge Leave a Comment

Before you run that quiz funnel and lose money make sure you’ve got these 4 pieces nailed

Before you run that quiz funnel and lose hundreds, even thousands of dollars, make sure you’ve got these four pieces nailed.

Recently, I was coaching a client who came to me with this struggle. She had recently run a quiz funnel and she had really, she’d gotten 1400 people in that funnel.

And she was so excited because like, “They’re my people, I love this, but here’s my dilemma, Christina. My open rate with these people has dropped to 4% and she’s averaging 30 to 40% on her other emails. But this group of people, not so much.”

Now, I went through a process to help evaluate this, and she happens to be an author who lives in Ireland. She writes young adult fantasy that takes place all over Ireland.

And so she was like, “Yeah, I did a ‘How Irish are you?’ quiz.” And I thought, “Huh.”

So I started asking her some questions. I said, “Well, who’s your buyer who buys your book?” She’s like, “Well, everyone.” I go, “Well, no, no. When you look at your data and you have all of these things showing who your main buyer is like, who, which one? Where are they? What do they look like, the majority of your buyers?”

And she said, “Well, my buyers are American. And they are avid readers. And they’re between this age and this age.”

And I went, “Okay, I can tell you right now. I know why your quiz funnel didn’t work for you.” She was like, “Why?” And I said, “Because you were drawing out just people who are Irish, how Irish are you – really simple? Right? You’re just drawing out people who are interested in their heritage, who are Irish.”

She goes, “But I have Irish readers.”

And I explained, “No, but you just told me that the buyers of your books, most of them are American. That doesn’t mean they’re not American Irish, but most of them are American. So what percentage of those people who are your buyers are actually interested in determining how Irish they are?”

It took her a bit to get through that. So in other words, she had set up a quiz funnel that was great, if you have an Irish store or an Irish product line or something that really resonates with people who are of Irish heritage.

But, she’s an author. And just because her books take place in Ireland doesn’t mean that that’s who her ideal buyer is. That doesn’t mean that’s the majority of her buyers. So, that’s where she went wrong. I walked her through the process to evaluate what she did versus what she would have done.

Now, I want to make sure that you don’t make this same mistake. So we’re going to go over the four things that you need to do before you run that quiz funnel. And I’m telling you, you lose hundreds, even thousands of dollars.

She lost 100% of the money that she put into it. And the time she put into it, she had to completely restart, revamp, so she lost all of that. So I want to make sure that you’re doing it the right way.

Here are the four things you need to nail before you run that quiz funnel so that you have a successful, list building quiz funnel.

1. know who your ideal person is that you want to attract to the quiz.

Now, whatever product you have, whatever business you have, you might be able to sell to everyone. But you have one set group of ideal buyers. You need to make sure that you know who those people are.

In her case, it was Americans who are avid readers of fantasy. That was her ideal person. But her quiz funnel was “How Irish are you?” People who are interested in their heritage, people who are interested, they may have nothing related to reading, which most of them didn’t in this case, doesn’t mean they didn’t read, but they weren’t her buyer. They weren’t interested in young adult fantasy that took place in Ireland.

So you need to know who your ideal person is that you want to attract to the quiz.

Another example of this, just to give you an idea is at the theater that I help volunteer for, we have two ideal clients. We have our patrons who buy our tickets, and the performers who are on our stage. And so we know where they each hang out, what social channels they hang out on, what the basic demographics are for both of those people, what the basic interests are for both of those people. You need to know that about your person when you’re doing this quiz funnel.

2. you need to know the struggle that they’re having and how it connects to the quiz that you’re creating.

So in her case, the struggle that that person would be having would be finding more authors or books that they like to read in the genre that they like to read. That would be kind of their struggle.

She needs to know the struggle that her ideal person is having and how it connects to the quiz that she’s creating.

That’s what you need to know as well.

3. know the solution that you have for them and how the quiz relates to the problem and brings them one step closer to the solution.

So what’s the solution that you have that you want to guide them to through your quiz funnel?

Yes, you’re using this as a list builder. Yes, you’re using this to find your people that are going to buy whatever it is that you have to sell.

But, in order to really make that connection, you need to figure out if you have a solution. So for her, her solution was I have these books that you’re going to like that you’re going to love reading. So that was her solution – giving them the entertainment that they need.

The point is, is that you need to know the solution that you have for them and how the quiz relates to the problem that they have that brings them that much closer to the solution.

4. know the next step that they need after they take your quiz.

So think open loop, think problem –> solution, and every solution creates another problem. So problem –> solution and from the solution, there’s another problem. And from that problem, there’s a solution. And from that solution, there’s another problem. So you need to know the next step that they’re going to take.

Why? Here’s where I’m going to give you a bonus tip, I’m going to walk you through, how do you connect with them after you brought them into your list?

So they go through the quiz funnel and you nail their problem. You give them a solution through that, and then what’s the next problem for them?

That’s when you’re going to meet them, that’s where you’re going to start connecting with them via email, because they’re now a member of your list. So when someone opts into your quiz funnel, your next step is to send them emails that they’ll open, read and respond to, but they need to connect to that quiz that you just gave, that problem –> solution that you just gave.

So what’s the next step? What’s the next micro-step? What’s the next piece?

I’ve created the perfect email templates that you’re going to be emailing them. And I want to make emails so much easier for you. So the email that you send to them, once they’ve done the quiz and you send that email, that email is shaped and has the right content in it, that they’re going to open, read and respond – because that is what you want.

That was part of our author’s struggle above. She didn’t have the right people on her list and since they’re the wrong people, they weren’t opening reading, responding. But, when she got the right people on her list, she was ready to start thinking about how to engage them and getting them to respond back.

So, that is what you need this template for. So let’s review our 4 must-haves really fast.

  1. Know who your ideal person is that you want to attract to the quiz.
  2. Know their struggle and how your quiz connects to that struggle
  3. Know the solution your quiz provides to bring them one step closer to their goal
  4. Know the next step they have to take after finishing your quiz

These are the four steps. Let me know in the comments below, if this helped you, if it didn’t, what’s your number one takeaway. I’m always looking for the takeaway, and the comment section is great for that.

Filed Under: Email Marketing, Lead Generation, News Tagged With: Done, lead generation, quiz funnel

by Christina Ethridge Leave a Comment

My Facebook leads aren’t responding to my messages – how do I get them to respond?

Over in our Facebook for Real Estate agents group Elizabeth said “My Facebook leads aren’t responding to my messages – how do I get them to respond?”

It can be frustrating when someone responds to and opts-in to one of your Facebook ads… only to have them ignore you when you email them, even ignoring the very thing they opted in to get!

But here’s the thing… most of the time, it’s not them, it’s you. Yes, you. When you aren’t running your ads to the right people (to start) and then you’re trying to get them to go from a simple request for a basic thing to “come into my office and let’s chat”… you’re killing any chance of success!

You must understand their journey and connect and engage with them in the right order… micro-steps so to speak.

Here’s more detail:

Here’s the Facebook Page Setup Checklist I mention in the video (click here).

Transcript:

Hi! I’m Christina with Leads and Leverage and I help real estate agents sell more houses using Facebook.

Today’s question comes from Elizabeth from our Facebook for Real Estate Agents group. Elizabeth says, “I’ve got people filling out a form, a lead form for my list of homes and then never responding to my messages or even opening up the link to the homes” And so she’d like to know how do I get people to do that? How do I get people to engage.

Well first of all, it’s better if you’re running your ads to a warm audience. So if you don’t know what that is you need to set up your page and connect with people that way and then run your ads to that. That will get more people to open up your messages and filling out your forms and engaging that way.

That’s number one and there is a link to the Facebook page setup checklist in the description of this video.

But then why are people never responding. Well it’s probably because of what you’re sending. So you’re thinking too far ahead in the steps.

When somebody fills out a lead form for a list of homes you need to make sure that you give that to them in a way, like once they give you their email address, that you email it to them in a way that they can quickly and easily look at it. And you need to make sure that you’re not going “hey do you want to see one.”

Don’t push them into an appointment don’t push them into a showing don’t push them there. That’s not where they’re at. They’re just curious they’re just looking and so you need to make sure that your messages to them and your emails to them are not like stalkery but they’re consistent and that you’re constantly moving through the journey.

And what does that mean? Hey, the next email that goes out to them after they get the list of homes: “hey did you get the list?” Another email could be “did you have any problems opening it up or accessing it” or whatever etc etc etc and you keep going on it because it’s all about that piece it’s not about the appointment at this point.

So you need to be building that relationship with them. That is your number one focus when it comes to that.

Additionally you have to give it time and you have to be consistently emailing them every single week. We’ve had people on our email list for over well that have activated within that took 54 months to get them to actually have a transaction. We’ve got people on our list who have been on our list for 15 years and they’ve never done transaction with us but they’re consistent every once in a while every couple months they open something they look they’ve also given us referrals.

So really all of this is about follow up over the long haul and not a constant sell. You need to be giving them value and that means helping them use the tools that you’re giving to them. Showing them how amazing the tools are. Showing them different things. Not pressuring them into buying.

So that could really be that could be the key difference in what’s going on in your leads that are coming in.

But the number one thing that you need to be doing is running your ads to warm audiences so they’re more receptive. So set your page up the right way and then you start bringing it running your ads and bringing in leads good luck Elizabeth!

Here’s the Facebook Page Setup Checklist I mention in the video (click here).

If you’d like your question answered, please join us inside our Facebook for Real Estate agents group (it’s free) where you can post your question and I’ll answer it on video for you!

Here’s to your Facebook success!

~Christina

Filed Under: Facebook, Facebook Ads Tagged With: Done, facebook, facebook ads, lead generation

by Christina Ethridge Leave a Comment

How do I target a specific location without using a radius on Facebook?

Over in our Facebook for Real Estate agents group Adam asked “How do I target a specific location without using a radius on Facebook?”

If you’re trying to target a specific address, or building location, you might want watch this first:

Here’s the Facebook Page Setup Checklist I mention in the video (click here).

Transcript:

Hi I’m Christina with Leads and Leverage and I help real estate agents sell more houses using Facebook.

Today’s question comes from Adam from our Facebook for Real Estate Agents Group. Adam says “my struggle is that I cannot target a specific location without a radius” and what Adam means is he wants to be able to target an address or a building etc.

Well Adam that is called geo fencing not geo targeting and geo fencing you can do that using a different tool like simpli.fy or proximi.io or Salesforce etc.

In other words you’re not going to be able to target a specific address in Facebook you have to add the radius. So if that’s what you want to do is just target a specific thing then you’re going to have to do something else and use something else to do that.

However if your reason for targeting specific location is because of a price point or some demographics or things like that then use the radius and use the pin drop audiences and shape those the way you want.

But even better than that is to set your page up in a way that people from that area are going to want to connect with you that’s gonna be your biggest bang for your buck.

If you set your page up in a format that’s related to the area lifestyle focus format I’ve put a link to the checklist in this video so use that checklist and go ahead and set your page up and start engaging with people.

You’re going to get a much much higher return for any ad spending or any specific targeting you could try to find anywhere else if you start building relationships and connections because of a mutual admiration of a mutual area etc.

So Adam you can do this just make sure you either go to geo fencing if that’s what you’re gonna want to do otherwise you need to use Facebook for the way it’s actually built to be used and that is to build relationships with people so set your page up in a relationship life style focused format and move on from there.

You’ve got this Adam!

Here’s the Facebook Page Setup Checklist I mention in the video (click here).

If you’d like your question answered, please join us inside our Facebook for Real Estate agents group (it’s free) where you can post your question and I’ll answer it on video for you!

Here’s to your Facebook success!

~Christina

Filed Under: Facebook, Facebook Ads Tagged With: Done, facebook, lead generation, real estate

  • 1
  • 2
  • 3
  • …
  • 6
  • Next Page »
Copyright 2013 - 2021
Leads and Leverage LLC
1869 E Seltice Way #392
Post Falls, ID 83854
All Rights Reserved
Transaction Processing
Image(s) or Footage (as applicable) not personally taken and owned by Christina Ethridge are otherwise used under license from Shutterstock.com